Royal Relocations Malaysia

6.0
based on 35
Sirelo and Google reviews
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What customers are saying
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Price (1)
Services
International removals
National moving
Pet transport
Associations
FIDI
IAM
PAIMA
IMA

About

Established in 2002, Royal Relocations has forged a reputation for providing excellent and reliable relocation services.

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Reviews

35
6.0
based on 35
Sirelo and Google reviews
How is the review score calculated?
0% of the users recommend this moving company
 on Sirelo
**THE WORST SHIPPING COMPANY IN MALAYSIA**

**MAIN POINTS**

1. They provided a much lower quote than other companies (16 CBM), then after packing increased it to 29 CBM—almost double.
2. My wife’s phone went missing from the kitchen countertop. We traced it to Royal Relocations’ warehouse. They said they likely packed it.
3. Several of our items were broken on arrival.
4. Their customer service is rude and unprofessional. Their English is poor, responses are often delayed by days, and once they had our money, they showed no care. They never apologized for any mistakes.

**DETAILS**
We got 3 quotes for moving from Malaysia to Korea. Two companies quoted around 20 CBM, while Royal Relocations quoted 16 CBM, so we chose them.

During packing, we noticed inefficiencies:

* They rarely disassembled furniture (e.g., chairs were boxed individually instead of dismantled).
* Small items (like a small artificial Christmas tree) were packed as separate boxes instead of consolidated.
* Unlike previous movers, they removed items from cupboards and packed them separately, increasing volume unnecessarily.

At the end, they revised the quote to 29 CBM—nearly double the original estimate.

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**中文翻译 (Chinese)**
**马来西亚最糟糕的搬家公司**

**要点**

1. 他们最初报价远低于其他公司(16立方米),但打包后却提高到29立方米,几乎翻倍。
2. 我妻子的手机在厨房台面上失踪,我们追踪到在他们仓库。他们说可能被打包进去了。
3. 有多件物品在运输过程中损坏。
4. 客服态度粗鲁、不专业,英语沟通困难,回复经常延迟几天,收钱后完全不负责,从未道歉。

**细节**
我们从马来西亚搬到韩国,共获得3家报价。其他两家约20立方米,而Royal Relocations报价16立方米。
但在打包过程中:

* 家具几乎不拆卸
* 小物件单独打包
* 柜子里的物品被全部取出分开打包

最终他们将报价提高到29立方米。

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**हिंदी अनुवाद (Indian - Hindi)**
**मलेशिया की सबसे खराब शिपिंग कंपनी**

**मुख्य बिंदु**

1. पहले कम कोटेशन (16 CBM), बाद में बढ़ाकर 29 CBM कर दिया—लगभग दोगुना।
2. मेरी पत्नी का फोन किचन से गायब हुआ और उनके वेयरहाउस में ट्रेस हुआ। उन्होंने कहा शायद पैक हो गया होगा।
3. कई सामान टूटे हुए पहुंचे।
4. कस्टमर सर्विस खराब, रूखा व्यवहार, जवाब में देरी, और कोई माफी नहीं।

**विवरण**
हमने 3 कंपनियों से कोटेशन लिया। बाकी ने 20 CBM बताया, जबकि Royal Relocations ने 16 CBM दिया।
लेकिन पैकिंग के दौरान:

* फर्नीचर नहीं खोला गया
* छोटे सामान अलग-अलग पैक किए गए
* अलमारी का सामान निकालकर अलग पैक किया गया

अंत में उन्होंने कोटेशन बढ़ाकर 29 CBM कर दिया।

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**Terjemahan Bahasa Melayu (Malay)**
**SYARIKAT PENGHANTARAN TERBURUK DI MALAYSIA**

**PERKARA UTAMA**

1. Mereka beri sebut harga rendah (16 CBM), kemudian naikkan ke 29 CBM selepas packing—hampir dua kali ganda.
2. Telefon isteri saya hilang dari dapur, dikesan di gudang mereka. Mereka kata mungkin sudah dipack.
3. Beberapa barang rosak semasa sampai.
4. Khidmat pelanggan sangat teruk—kasar, lambat respon, tiada permohonan maaf.

**BUTIRAN**
Kami dapat 3 sebut harga. Dua syarikat sekitar 20 CBM, Royal Relocations beri 16 CBM.

Semasa packing:

* Perabot tidak dibuka
* Barang kecil dipack berasingan
* Barang dalam almari dikeluarkan dan dipack berasingan

Akhirnya mereka naikkan kepada 29 CBM.
Read more
con
Price
Moved from Kuala Lumpur (Malaysia) to Changwon (South Korea)
 on Sirelo
They came with a lorry instead of the container and we packed to quite full. When arrived in Portugal, I noticed there are plenty of space to include those items I have left behind. and there are boxes half filled and some boxes full of papers to fill up the boxes. I had a screw driver in one box packed with crystal glasses and a hammer in one box filled with my ceramics! And I was told that it is not the policy to repack at the warehouse. Either the company had hired a lunatic or one very unhappy worker trying to sabotage the company. I had to pay a port tax of 500 euros, which was very shocking and upsetting to me, as the quote was door -to -door and it should be handled by the company.
Moved from Johor Bahru (Malaysia) to Castelo Branco (Portugal)

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Review Sources

Sirelo
2.0
2
Google
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